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Vistas in Knowledge Management Strategy

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Definition of the New Knowledge Management


Firestone and McElroy's Excerpt from The Open Enterprise: A KMCI Online Press Publication
Firestone and McElroy's Key Issues in the New Knowledge Management: A KMCI Press Book
Firestone's Enterprise Information Portals and Knowledge Management: A KMCI Press Book

The Open Enterprise

Key Issues in
The New KM

Enterprise Information
Portals and KM

Knowledge Leadership

The New KM

McElroy's The New Knowledge Management: A KMCI Press Book
Welcome to the Home of the New Knowledge Management

Organizational Survival
in the New World

Bennet and Bennet's Organizational Survival in the New World: A KMCI Press Book

Next CKIM Knowledge Management Workshop

CKIM Knowledge Management Training Workshops
Knowledge Management Consortium International Logo

What KM Is Not!

Cavaleri's Knowledge Leadership: A KMCI Press Book

Distance learning Workshop 10: How Is Knowledge Made?


In the Gateway Workshop, The Knowledge Life Cycle Framework is covered in some detail, but the knowledge making sub-processes of Information Acquisition, Individual and Group Learning, Knowledge Claim Formulation, and Knowledge Claim Evaluation were treated only schematically. Knowledge Making is one of the most important targets of Knowledge Management, and for this reason it's important to develop a detailed understanding of it. This Workshop examines the theory and practice of knowledge making and its sub-processes. It surveys techniques and tools useful for performing the various sub-processes and emphasizes various techniques and tools for coming up with new ideas and also performing knowledge claim evaluation through the perspectives of fair critical comparison.

The Workshop Syllabus is available here.

The Workshop is taught by Joseph M. Firestone, Ph.D. Dr. Firestone's credentials are available here.

Text and other materials for the workshop include:

Joseph M. Firestone and Mark W. McElroy (2003), Key Issues in the New Knowledge Management, Burlington, MA: KMCI Press/Butterworth-Heinemann.

Joseph M. Firestone and Mark W. McElroy (2003) Excerpt #1 from The Open Enterprise: Building Business Architectures for Openness and Sustainable Innovation, Hartland Four Corners, VT: KMCI Online Press, available at:

Joseph M. Firestone's forthcoming book, Riskonomics: Reducing Risk by Killing Your Worst Ideas (.pdf file)

Karl Popper (1999), All Life Is Problem Solving, New York, NY: Routledge.

In addition, a set of extensive course notes will be provided, and a
Certificate of Workshop Completion will be issued upon completion of this Workshop.

The Workshop is available weekly on Tuesdays and Thursdays. You can reserve it one week or earlier from the date you want to take it. After that time, you may still be able to enroll in the Workshop, if others have already scheduled it. But if it hasn't been scheduled, you still may not be able to enroll if another workshop has been scheduled for the same day. Register here for the How is Knowledge Made? Workshop.