All Life Is Problem Solving

There’s remarkably little attention given to the discussion of how we ought to evaluate knowledge claims in spite of the fact that this issue is rather central to both knowledge processing and KM. I’ve argued for the importance of KCE in the past. Here I want to illustrate its importance with a critical take on […]

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From the beginning of KM there’s been remarkably little focus on metrics and measurement. In particular, there’s been remarkably little focus on metrics of KM impact. This lack of focus is in line with a certain anti-scientific orientation that has appeared in KM associated with the philosophies of post-modernism and social constructivism. It is also […]

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In a recent article in Knowledge Management Research and Practice, I suggested that the problem of lack of agreement on what KM is, suggests four possibilities: 1. People can be doing KM and calling it KM; 2. People can be doing KM and calling it something else; 3. People can be doing non-KM and calling […]

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Here’s another post, on “why don’t we write much about ______?” This one deals with approaches to KM interventions. In my “On Doing Knowledge Management”, I distinguished two basic approaches that may encompass all KM interventions. First, there are interventions introducing strategies, policies, programs, techniques, and tools, that enhance knowledge processing by attempting to enhance […]

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In my last post, I asked why we in KM don’t write much about KM strategies. Here I ask the same question with respect to policies. Policies and strategies are not the same. A high-level plan for achieving strategic goals and objectives, and ultimately a strategic vision may include a number of policies. On the […]

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Since I began working in formal KM more than 10 years ago now, I’ve noticed a scarcity of writing about alternative KM strategies practitioners might consider. Strategies include a vision of goals and objectives and a high level plan for achieving them. In the early days of KM many practitioners simply viewed KM practice as […]

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I’ve been busier than usual for the past week and will be even busier for another week; so I have to postpone further work on my KM 2.0 series for awhile in favor of some posts that require less effort. This one will pose a question. Why don’t we see much impact modeling in Knowledge […]

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There were two more highly interesting contributions to the discussion of KM 2.0 in 2007. The first of these was by Mike Murphy (CEO of InQuira), appeared in DM Review, and is entitled “Knowledge Management Revitalized.” The second was by Dave Pollard, appeared in his blog, “How to Save the World,” and is entitled “KM […]

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The next major contribution to the KM 2.0 discussion comes in an interview of Dave Snowden by Jon Husband entitled “The Impact of Web 2.0 on Knowledge Work and Knowledge Management.” The interview was done on October 15, 2007, and then produced and distributed as a podcast. This podcast was followed by many reactions in […]

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To foster openness in an adaptive team, try to create a culture where team members internalize the following norms, collectively known as the Sustainability Code, developed by Mark McElroy and I a few years ago for our CKIM Workshop. Here’s the code: 1. All knowledge used as a basis for individual and/or shared action by […]

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