All Life Is Problem Solving

From the beginning of KM there’s been remarkably little focus on metrics and measurement. In particular, there’s been remarkably little focus on metrics of KM impact. This lack of focus is in line with a certain anti-scientific orientation that has appeared in KM associated with the philosophies of post-modernism and social constructivism. It is also […]

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In my last post, I asked why we in KM don’t write much about KM strategies. Here I ask the same question with respect to policies. Policies and strategies are not the same. A high-level plan for achieving strategic goals and objectives, and ultimately a strategic vision may include a number of policies. On the […]

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I’ve been busier than usual for the past week and will be even busier for another week; so I have to postpone further work on my KM 2.0 series for awhile in favor of some posts that require less effort. This one will pose a question. Why don’t we see much impact modeling in Knowledge […]

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There were two more highly interesting contributions to the discussion of KM 2.0 in 2007. The first of these was by Mike Murphy (CEO of InQuira), appeared in DM Review, and is entitled “Knowledge Management Revitalized.” The second was by Dave Pollard, appeared in his blog, “How to Save the World,” and is entitled “KM […]

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4) Another important point made by Dave in the podcast is that those looking to create a knowledge sharing culture are thinking about knowledge sharing from the wrong perspective. The problem is not to create such a culture, but rather to increase the connectivity of people, whereupon they will naturally share because the increased connectivity […]

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The next major contribution to the KM 2.0 discussion comes in an interview of Dave Snowden by Jon Husband entitled “The Impact of Web 2.0 on Knowledge Work and Knowledge Management.” The interview was done on October 15, 2007, and then produced and distributed as a podcast. This podcast was followed by many reactions in […]

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To foster openness in an adaptive team, try to create a culture where team members internalize the following norms, collectively known as the Sustainability Code, developed by Mark McElroy and I a few years ago for our CKIM Workshop. Here’s the code: 1. All knowledge used as a basis for individual and/or shared action by […]

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In a recent discussion in actkm over the past few days, Steve Denning raised the question of how one might create “high performance teams.” In this and the next post, I’ll provide a slightly revised version of one of my replies during the discussion. Unless high performance teams are performing routine business process work using […]

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My last post commented on Dave Snowden’s primary argument against a National KM Center, discussed in “Emperor’s Chess Board: Pt. 1” and “The Empire Repeats.” In addition to this argument, however, in “The Empire Repeats,” he wrote of two themes that emerged in the actkm discussion on National KM Centers and “connecting the dots.” The […]

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In a recent post entitled “The Emperor’s Chess Board: Pt 1”, Dave challenged “the concept of centralisation of a government knowledge function (I will qualify this a bit in a future post), arguing that it would manifestly lead to failure to achieve the key goals of making a nation more secure.” Before I consider Dave’s […]

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