All Life Is Problem Solving

Last week, during a talk I gave on National Governmental Knowledge Management to George Washington University’s University Seminar on Complex Systems, one of the members of the Seminar, asked a question about the Distributed Organizational Knowledge Base (DOKB), an important aspect of the Knowledge Life Cycle Framework. Specifically, she asked how the KLC and the […]

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It’s time to end this blog series. I’ll begin with a brief guide and links to each of the fourteen previous blogs and end by repeating my proposal for a National KM Center, or Knowledge Accountability Office (KAO) responsible to the Congress of the United States. The Guide — Part One dealt with the context […]

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President Obama, both in his campaign, and in his Administration, has emphasized the importance of transparency in Government. This very day, as I write, he’s running “a world wide” on-line town hall to give people a chance to answer questions, hear his unrehearsed replies, and understand at least some of the thinking behind his views […]

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Thanks for your reply, Stephen. It IS “a useful alternative to traditional methods for claiming a positive return on investment,” and I’m glad you made that point in your post. One of my purposes was to point out that cases like Partners HealthCare and Alcoa could also be viewed as KM cases (even though Alcoa […]

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In his recent blog on “Defining KM In Terms of Critical Failure Cost,” Stephen Bounds says: “What we do know is that KM implemented properly reduces risk profiles. For example, less chance of having to re-learn a process because your critical staff member just moved to Rome, or less chance of a critical failure driven […]

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(Co-Authored with Steven A. Cavaleri) In our last post, we began a review and commentary on Steven Spear’s post on out learning and out racing the competition. we concluded that post by pointing out that Steve’s conclusion that high velocity organizations institutionalized inductive/deductive problem solving cycles and built new knowledge faster in this way than […]

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(Co-Authored with Steven A. Cavaleri) I recently alerted Steven Spear, author of Chasing the Rabbit, to Parts Two and Three of this series which discuss his very important book. I guess my posts prompted him to post a blog on how high velocity organizations out learn and out race the competition. Since Steve’s blog post […]

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In Part Two of this series, I pointed out that KM personnel need a measure of autonomy from line authority and an ability to define for themselves where knowledge processing in locales and other groups needs to be enhanced. This is critical for avoiding “the strategy exception error,” of exempting the process of strategy making […]

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Every once in awhile someone in Knowledge Management will state the view that organizational knowledge is the set of beliefs on which there is an organizational consensus. This viewpoint fits with constructivist approaches to knowledge because, according to the constructivists, knowledge comprises the belief filters we humans create to interact with the world, and then […]

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In this post, I’ll provide a more detailed envisioning of the Information Clearinghouse, or, if you like, the external knowledge and information integration, function of a proposed Knowledge Accountability Office (KAO), established by Congress. In an earlier post, I listed the functions of the KAO as: 1) perform KM Research and Development, 2) coordinate information […]

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