All Life Is Problem Solving

Today I have but three questions to ask of the defenders of “enhanced interrogation techniques,” or “torture” as the opponents of using these techniques would prefer to call them.

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Recently, John Ragsdale offered his view on the top five reasons for KM failure, in a blog post currently being discussed at AOK’s Future Center. My reaction to Ragsdale’s blog is that it seems to assume that a KM intervention is primarily about technology. So he gives us reasons like: “Expecting the KM technology to […]

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Recently, I’ve been having a good bit of fun with Nassim Nicholas Taleb’s The Black Swan, a book I’ve been meaning to read for awhile but only recently have gotten to. Taleb’s book is mainly about the difficulty of predicting the future due to the weakness (partially based in evolution) in human abilities to predict […]

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From The Huffington Post and YouTube Nassim Nicholas Taleb says (pp. xvii – xviii) that a “Black Swan” is an event with three attributes. “It is an outlier . . .” in the sense that it is “outside the realm of regular expectations, because nothing in the past can convincingly point to its possibility. . […]

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In this post I’ll complete my analysis of Dave Snowden’s seven principles of Knowledge Management. — “Tolerated failure imprints learning better than success. When my young son burnt his finger on a match he learnt more about the dangers of fire than any amount of parental instruction cold provide. All human cultures have developed forms […]

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Some time ago, Dave Snowden offered his Seven Principles of Knowledge Management. I’ve commented on some of them before in the context of a review of a presentation by John Tropea. However, John’s presentation pre-dates Dave’s blog post presenting all seven principles. I’ve not had time to review Dave’s post since it appeared, but I […]

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Every once in awhile the issue of the relationship between Organizational Learning (OL) and KM comes up as an issue. It happened a couple of weeks ago in the actkm group. Here’s my take on the issue. First, a lot of what one thinks about the relationship depends on how one views OL and KM. […]

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Even though my series on National Governmental Knowledge Management is finished. I’ll be filing additional individual blogs on the subject from time-to-time. The purpose of this entry is to make available a recent presentation of mine based primarily on Parts One and Two in the series. The presentation, originally given to The George Washington University […]

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In a Thought Leader piece in the February 2009 issue of Inside Knowledge, Neil Olonoff made a case for the importance of recognizing that all our knowledge is uncertain, that we in Knowledge Management should have no hesitation in admitting uncertainty, and since we “live in a world of uncertainty, we should use that truth […]

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(Co-Authored with Steven A. Cavaleri) In this series, we developed the ideas of the Problem Solving Pattern (PSP) and Problem Solving Pattern Management. We pointed out how vital performing PSP patterns well is to organizational adaptation, distinguished the problem solving pattern from the Operational Pattern (OP) (Part One), defined four types of problem solving patterns, […]

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