All Life Is Problem Solving

On March 3, Neil Olonoff posted a blog entitled “KM Solutions for the Coming Federal Hiring Wave.” He also posted the blog to the actkm group listserv, saying: “I’d appreciate your opinions as to whether you consider the solutions below to be KM services. I also would love to hear your thoughts on how KM […]

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In this post, I’ll provide a more detailed envisioning of the Information Clearinghouse, or, if you like, the external knowledge and information integration, function of a proposed Knowledge Accountability Office (KAO), established by Congress. In an earlier post, I listed the functions of the KAO as: 1) perform KM Research and Development, 2) coordinate information […]

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(Co-Authored with Steven A. Cavaleri) New solutions to problems are always inventions, however humble. They don’t become innovations however, until they’re communicated to people, and get used in practice. In an Open PSP organization, new ideas are communicated by interpersonal and electronic means in four categories of communication (or integration) activity: broadcasting, search and retrieving, […]

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(Co-Authored with Steven A. Cavaleri) We’ve now arrived at the question of how we can enhance processes of evaluating and selecting new ideas in such a way as to move the organization toward the Open PSP. When I discussed creating new ideas in earlier posts, I pointed to a range of measures as enablers of […]

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This post continues the discussion begun in Part Three of this series with an analysis of problems with the underlying conceptual model of the presentation on the Federal KM Initiative. Here’s a graphic of that model as I’ve reconstructed it from the text of the presentation. Reconstruction of Neil Olonoff’s Conceptual Model Let’s work backwards […]

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This post completes my analysis of Ray Sims’s presentation to the Boston KM Forum on April 9, 2008. Ray envisions three scenarios to relate Web 2.0 and KM. The first of these states that “Web 2.0 is ideally situated to support Personal Knowledge Management / Personal Learning Environment (PKM/ PLE).” Ray argues for that by […]

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The year 2007 ended with a very interesting take on KM 2.0 by one of my former correspondents, Dave Pollard (See for example 1, 2, 3). Dave, who is given to emphasizing the social networking aspects of things provides this definition of KM:   “In a recent post where I waxed rhapsodic about how the […]

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From the beginning of KM there’s been remarkably little focus on metrics and measurement. In particular, there’s been remarkably little focus on metrics of KM impact. This lack of focus is in line with a certain anti-scientific orientation that has appeared in KM associated with the philosophies of post-modernism and social constructivism. It is also […]

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Here’s another post, on “why don’t we write much about ______?” This one deals with approaches to KM interventions. In my “On Doing Knowledge Management”, I distinguished two basic approaches that may encompass all KM interventions. First, there are interventions introducing strategies, policies, programs, techniques, and tools, that enhance knowledge processing by attempting to enhance […]

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In my last post, I asked why we in KM don’t write much about KM strategies. Here I ask the same question with respect to policies. Policies and strategies are not the same. A high-level plan for achieving strategic goals and objectives, and ultimately a strategic vision may include a number of policies. On the […]

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