All Life Is Problem Solving

Software vendors feel very free to claim that theirs is a KM Software application. At the height of KM’s popularity, in 1998, I’ve even had the experience of running across a document copying vendor who claimed that theirs was a KM Software application. Well, it’s a software vendor’s job to make claims that may sell […]

[Read more →]

According to many, KM 2.0 is introducing social media tools to improve connectivity, resulting in building relationships and trust, and then resulting in better communications and knowledge transfer. This is a simple theory. But it is at the heart of the claim that social computing tools will provide more success in knowledge sharing than previous […]

[Read more →]

There were two more highly interesting contributions to the discussion of KM 2.0 in 2007. The first of these was by Mike Murphy (CEO of InQuira), appeared in DM Review, and is entitled “Knowledge Management Revitalized.” The second was by Dave Pollard, appeared in his blog, “How to Save the World,” and is entitled “KM […]

[Read more →]

4) Another important point made by Dave in the podcast is that those looking to create a knowledge sharing culture are thinking about knowledge sharing from the wrong perspective. The problem is not to create such a culture, but rather to increase the connectivity of people, whereupon they will naturally share because the increased connectivity […]

[Read more →]

The next major contribution to the KM 2.0 discussion comes in an interview of Dave Snowden by Jon Husband entitled “The Impact of Web 2.0 on Knowledge Work and Knowledge Management.” The interview was done on October 15, 2007, and then produced and distributed as a podcast. This podcast was followed by many reactions in […]

[Read more →]

Until the late spring of 2007, discussion about KM 2.0 had raised a number of issues and themes including: — KM 2.0 is KM which utilizes Web/Enterprise 2.0 tools to enable greater connectivity and self organization in one’s enterprise; — Before the introduction of Web/Enterprise 2.0 tools KM had been a command-and-control-oriented approach, but KM […]

[Read more →]

Google has introduced a new service to facilitate knowledge sharing. Google describes it this way: “The Knol project is a site that hosts many knols — units of knowledge — written about various subjects. The authors of the knols can take credit for their writing, provide credentials, and elicit peer reviews and comments. Users can […]

[Read more →]

During 2007, the KM 2.0 meme began to spread more rapidly, but as it spread, some observers began to express skepticism about the identification of web 2.0 tools and a fundamentally new sort of KM. One sort of skepticism was expressed by David Weinberger in an article posted at KM World on February 1. David […]

[Read more →]

For about three years now, the meme of “KM 2.0” has been circulating. It began with the introduction of the label “Web 2.0” to describe a collection of IT applications called social software. These applications first included blogs, wikis, social network analysis, social networking applications, collaborative content tagging, folksonomies, community support/collaboration software, and project collaboration […]

[Read more →]

IBM was not the first large organization to decide that “knowledge sharing” is an easier sell than “KM.” The World Bank preceded IBM in this move by more than a decade, long before the advent of Web 2.0 or Enterprise 2.0. The Bank decided to use”knowledge sharing” as the orienting idea in their knowledge-related program […]

[Read more →]