All Life Is Problem Solving

Well, we’ve finally arrived at 2008, certainly the most active year thus far in the KM 2.0 boom. I don’t know whether this is the Year of KM 2.0, since perhaps we’re still not at the peak of debate and discussion over the idea. But 2008 has certainly increased the frequency and intensity of discussion […]

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The year 2007 ended with a very interesting take on KM 2.0 by one of my former correspondents, Dave Pollard (See for example 1, 2, 3). Dave, who is given to emphasizing the social networking aspects of things provides this definition of KM:   “In a recent post where I waxed rhapsodic about how the […]

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In my last post, I introduced the problem of evaluating whether something is a KM software application by distinguishing KM and its outcomes, knowledge processing and its outcomes, and business processing and its outcomes. I also pointed out that software applications could contribute to any of the tiers of the Three-tier Model, and that software […]

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Software vendors feel very free to claim that theirs is a KM Software application. At the height of KM’s popularity, in 1998, I’ve even had the experience of running across a document copying vendor who claimed that theirs was a KM Software application. Well, it’s a software vendor’s job to make claims that may sell […]

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From the beginning of KM there’s been remarkably little focus on metrics and measurement. In particular, there’s been remarkably little focus on metrics of KM impact. This lack of focus is in line with a certain anti-scientific orientation that has appeared in KM associated with the philosophies of post-modernism and social constructivism. It is also […]

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According to many, KM 2.0 is introducing social media tools to improve connectivity, resulting in building relationships and trust, and then resulting in better communications and knowledge transfer. This is a simple theory. But it is at the heart of the claim that social computing tools will provide more success in knowledge sharing than previous […]

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Since I began working in formal KM more than 10 years ago now, I’ve noticed a scarcity of writing about alternative KM strategies practitioners might consider. Strategies include a vision of goals and objectives and a high level plan for achieving them. In the early days of KM many practitioners simply viewed KM practice as […]

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There were two more highly interesting contributions to the discussion of KM 2.0 in 2007. The first of these was by Mike Murphy (CEO of InQuira), appeared in DM Review, and is entitled “Knowledge Management Revitalized.” The second was by Dave Pollard, appeared in his blog, “How to Save the World,” and is entitled “KM […]

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4) Another important point made by Dave in the podcast is that those looking to create a knowledge sharing culture are thinking about knowledge sharing from the wrong perspective. The problem is not to create such a culture, but rather to increase the connectivity of people, whereupon they will naturally share because the increased connectivity […]

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The next major contribution to the KM 2.0 discussion comes in an interview of Dave Snowden by Jon Husband entitled “The Impact of Web 2.0 on Knowledge Work and Knowledge Management.” The interview was done on October 15, 2007, and then produced and distributed as a podcast. This podcast was followed by many reactions in […]

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