All Life Is Problem Solving

Dave Snowden, whose work I’ve often discussed here, recently filed this post which really speaks to me. I think it’s right on the money, and is about both KM and politics, and also complexity and measurement. I’ll look forward to the next one, Dave.

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In my last KM blog, I analyzed the relationships between KM and conflict, in the context of seeing problems and making knowledge. This post will extend the analysis to integrating knowledge. I classify knowledge integration activities into four categories: knowledge and information broadcasting (KIB), searching and retrieving (S and R), teaching, and sharing. All of […]

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Recently, in the actkm group, my friend Stephen Bounds raised the question of the relationship of KM to conflict in the context of a specific situation in which excessive conflict behavior within a project team was threatening successful completion of the project. This led to a pretty vigorous discussion and a great variety of opinions […]

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Recently, John Ragsdale offered his view on the top five reasons for KM failure, in a blog post currently being discussed at AOK’s Future Center. My reaction to Ragsdale’s blog is that it seems to assume that a KM intervention is primarily about technology. So he gives us reasons like: “Expecting the KM technology to […]

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Recently, I’ve been having a good bit of fun with Nassim Nicholas Taleb’s The Black Swan, a book I’ve been meaning to read for awhile but only recently have gotten to. Taleb’s book is mainly about the difficulty of predicting the future due to the weakness (partially based in evolution) in human abilities to predict […]

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From The Huffington Post and YouTube Nassim Nicholas Taleb says (pp. xvii – xviii) that a “Black Swan” is an event with three attributes. “It is an outlier . . .” in the sense that it is “outside the realm of regular expectations, because nothing in the past can convincingly point to its possibility. . […]

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Even though my series on National Governmental Knowledge Management is finished. I’ll be filing additional individual blogs on the subject from time-to-time. The purpose of this entry is to make available a recent presentation of mine based primarily on Parts One and Two in the series. The presentation, originally given to The George Washington University […]

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Having discussed both the difficulties in evaluating KM activities and different approaches to KM, in my last two blogs in this series, I’ll now consider the implications of the approaches combined with the difficulties for the proper organization of the KAO’s evaluation function. The Decision Interruption Approach greatly alleviates three of the four difficulties and […]

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In Parts Two and Nine of this series, I talked about the “strategy exception error,” and the need to overcome it in the quest for quality knowledge processing across all areas in the Federal Government including the strategy function itself. Another important aspect of reaching this goal, as well as ensuring the quality of knowledge […]

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(Co-Authored with Steven A. Cavaleri) In our last post, we began a review and commentary on Steven Spear’s post on out learning and out racing the competition. we concluded that post by pointing out that Steve’s conclusion that high velocity organizations institutionalized inductive/deductive problem solving cycles and built new knowledge faster in this way than […]

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