All Life Is Problem Solving

Joe Firestone’s Blog on Knowledge and Knowledge Management

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Benchmarking or Measurement Validity?

June 14th, 2009 · Comments Off on Benchmarking or Measurement Validity?

In a recent exchange in the Fed KM Google group, one of my correspondents thought that it would be very helpful to a National KM Center to have access to benchmarking-derived “lessons learned,” “best practices,” and “knowledge architecture” from APQC. In reply, I indicated my agreement provided that these ideas were construed appropriately, but then […]

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Tags: KM Methodology · KM Techniques · Knowledge Management