All Life Is Problem Solving

Joe Firestone’s Blog on Knowledge and Knowledge Management

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Entries from March 2009

Knowledge Management, Risk, Adaptive Scorecards, and Non-Monetary ROI

March 19th, 2009 · Comments Off on Knowledge Management, Risk, Adaptive Scorecards, and Non-Monetary ROI

Thanks for your reply, Stephen. It IS “a useful alternative to traditional methods for claiming a positive return on investment,” and I’m glad you made that point in your post. One of my purposes was to point out that cases like Partners HealthCare and Alcoa could also be viewed as KM cases (even though Alcoa […]

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Tags: KM Techniques · Knowledge Integration · Knowledge Making · Knowledge Management

Knowledge Management and Risk

March 18th, 2009 · 2 Comments

In his recent blog on “Defining KM In Terms of Critical Failure Cost,” Stephen Bounds says: “What we do know is that KM implemented properly reduces risk profiles. For example, less chance of having to re-learn a process because your critical staff member just moved to Rome, or less chance of a critical failure driven […]

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Tags: Epistemology/Ontology/Value Theory · Knowledge Integration · Knowledge Making · Knowledge Management

Obama, Pragmatism, and Justice

March 17th, 2009 · Comments Off on Obama, Pragmatism, and Justice

As we watch the Obama Administration work through the very real accumulated challenges faced by the United States, it’s becoming more and more apparent that this administration is very consequentialist in its decision making, that its primary current goal is to get us out of the mess the economic system is in, and that it […]

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Tags: Politics

National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Fourteen, On Stimulating Knowledge Sharing

March 14th, 2009 · 2 Comments

Neil Olonoff recently asked this question on LinkedIn: “How can we stimulate knowledge sharing and collaboration in government?” I’ve provided an answer to this question in three posts here, here, and here. Whatever I say in these posts about enhancing knowledge sharing assumes the adoption of a clear definition or specification of knowledge allowing a […]

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Tags: Knowledge Integration · Knowledge Management

National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Thirteen, Still More On Evaluating the Impact of KM and Knowledge Processing

March 13th, 2009 · 2 Comments

Having discussed both the difficulties in evaluating KM activities and different approaches to KM, in my last two blogs in this series, I’ll now consider the implications of the approaches combined with the difficulties for the proper organization of the KAO’s evaluation function. The Decision Interruption Approach greatly alleviates three of the four difficulties and […]

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Tags: Complexity · KM Methodology · KM Techniques · Knowledge Management

Hysterics

March 12th, 2009 · Comments Off on Hysterics

Here’s a bit of hysterics: Private equity company Blackstone Group LP CEO Stephen Schwarzman said on Tuesday that up to 45 percent of the world’s wealth has been destroyed by the global credit crisis. “Between 40 and 45 percent of the world’s wealth has been destroyed in little less than a year and a half,” […]

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Tags: Politics

Duh . . .

March 12th, 2009 · Comments Off on Duh . . .

Cable Media anchors and hosts, with a few exceptions, have been making total fools of themselves over the $7.7 Billion in “earmarks” included in the $410 Billion Omnibus spending bill just passed by Congress. They have manufactured a protean conflict between the “good government” types, many of whom are suddenly many of the same Republicans […]

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Tags: Politics

National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Twelve, More On Evaluating the Impact of KM and Knowledge Processing

March 11th, 2009 · 4 Comments

In my last blog, I filled in some of my thinking about the evaluation function of the KAO, by presenting four difficulties associated with KM impact evaluation that would figure prominently in KAO operations. The four difficulties vary in importance depending on the approach to KM used in KM programs and projects. In this blog […]

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Tags: KM Methodology · KM Techniques · Knowledge Management

National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Eleven, Evaluating the Impact of KM and Knowledge Processing

March 10th, 2009 · 1 Comment

In Parts Two and Nine of this series, I talked about the “strategy exception error,” and the need to overcome it in the quest for quality knowledge processing across all areas in the Federal Government including the strategy function itself. Another important aspect of reaching this goal, as well as ensuring the quality of knowledge […]

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Tags: Complexity · KM Methodology · Knowledge Management

What He’s Got to Say . . . And Repeat . . . And Repeat . . .

March 9th, 2009 · 2 Comments

Warren Buffet said today that the leaders of this nation need to treat the President as the commander-in-chief of an economic war because that’s what we’re in right now, and he characterized the economy as falling off a cliff. Well, I’m not sure I’d go that far, since we’ve so recently gotten into far too […]

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Tags: Politics