All Life Is Problem Solving

Joe Firestone’s Blog on Knowledge and Knowledge Management

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Why Don’t We Write Much About KM Approaches?

August 26th, 2008 · No Comments

JWMTurnerCalais

Here’s another post, on “why don’t we write much about ______?” This one deals with approaches to KM interventions. In my “On Doing Knowledge Management”, I distinguished two basic approaches that may encompass all KM interventions. First, there are interventions introducing strategies, policies, programs, techniques, and tools, that enhance knowledge processing by attempting to enhance the background conditions affecting both operational and knowledge processing Decision Execution Cycles (DECs), in a such a way as to enable more effective knowledge processing by people. And second, there are interventions introducing strategies, policies, programs, techniques, and tools that enhance knowledge processing by interrupting the DECs of people. My memory may be failing me, but I don’t remember any other basic types of approaches to KM interventions. Can anyone add to this classification? I’d like to know that, but even more generally, I’d like to know why people don’t write much about basic types of KM interventions? Does anyone know the answer to that question?

Tags: KM Techniques · Knowledge Management