All Life Is Problem Solving

This entry continues the discussion of John Tropea’s “Knowledge Management as an Ecosystem.” In Part Twelve, I reviewed and critiqued a portion of the presentation up through the discussion of “the new KM.” Here, I’ll focus on John’s treatment of “the nature of knowledge” and in my next blog I’ll discuss his characterization of KM […]

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On March 17 and 18th John Tropea, one of the most active bloggers on KM 2.0 and social computing issues made two very interesting contributions to discussion of this issue. On March 17, in a blog entitled “Why KM 1.0 Failed in a Nutshell,” John put his finger on a point very essential to this […]

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On February 19, 2008, Tom Davenport, one of the most well-known names in KM, published a blog post entitled “Enterprise 2.0: The New, New Knowledge Management?” Before, I discuss this piece, full disclosure requires that I call attention to the fact that “The New Knowledge Management” is the “brand name” that my collaborator, Mark McElroy, […]

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Well, we’ve finally arrived at 2008, certainly the most active year thus far in the KM 2.0 boom. I don’t know whether this is the Year of KM 2.0, since perhaps we’re still not at the peak of debate and discussion over the idea. But 2008 has certainly increased the frequency and intensity of discussion […]

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4) Another important point made by Dave in the podcast is that those looking to create a knowledge sharing culture are thinking about knowledge sharing from the wrong perspective. The problem is not to create such a culture, but rather to increase the connectivity of people, whereupon they will naturally share because the increased connectivity […]

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The next major contribution to the KM 2.0 discussion comes in an interview of Dave Snowden by Jon Husband entitled “The Impact of Web 2.0 on Knowledge Work and Knowledge Management.” The interview was done on October 15, 2007, and then produced and distributed as a podcast.
This podcast was followed by many reactions in […]

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The over-riding problem with shifting from a “KM” orientation to a “knowledge sharing” one, is that the words don’t mean the same thing, and focusing on one or the other may well lead to different policies, programs, and interventions. Put another way, since “Knowledge Sharing” and Knowledge Management are not the same thing, it’s possible […]

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I think that most, if not all, current knowledge sharing programs do not distinguish those knowledge claims that are just information, from those knowledge claims that are knowledge, because they don’t know how to do so. And I also think that the consequence of this is that most, if not all, current knowledge sharing […]

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IBM was not the first large organization to decide that “knowledge sharing” is an easier sell than “KM.” The World Bank preceded IBM in this move by more than a decade, long before the advent of Web 2.0 or Enterprise 2.0. The Bank decided to use”knowledge sharing” as the orienting idea in their knowledge-related program […]

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IBM has placed Knowledge Sharing in the news again, by announcing that it has “philosophically repositioned” its Knowledge Management practice around Knowledge Sharing. According to IBM’s Chris Cooper, “Management suggests control: control of process and control of environment. The sharing tag is quite important to us.” Of course, “Management” suggests control, these days, only to […]

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