All Life Is Problem Solving

Recently, John Ragsdale offered his view on the top five reasons for KM failure, in a blog post currently being discussed at AOK’s Future Center. My reaction to Ragsdale’s blog is that it seems to assume that a KM intervention is primarily about technology. So he gives us reasons like: “Expecting the KM technology to [...]

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Having discussed both the difficulties in evaluating KM activities and different approaches to KM, in my last two blogs in this series, I’ll now consider the implications of the approaches combined with the difficulties for the proper organization of the KAO’s evaluation function. The Decision Interruption Approach greatly alleviates three of the four difficulties and [...]

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In my last blog, I filled in some of my thinking about the evaluation function of the KAO, by presenting four difficulties associated with KM impact evaluation that would figure prominently in KAO operations. The four difficulties vary in importance depending on the approach to KM used in KM programs and projects. In this blog [...]

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In Parts Two and Nine of this series, I talked about the “strategy exception error,” and the need to overcome it in the quest for quality knowledge processing across all areas in the Federal Government including the strategy function itself. Another important aspect of reaching this goal, as well as ensuring the quality of knowledge [...]

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Last July I wrote two posts on National Governmental Knowledge Management. In the first, I made the case that there was a need to organize and implement formal KM in National Governments to see whether it can produce an ecology of rationality that will work to enhance knowledge processing, knowledge and adaptation throughout such Governments. [...]

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From the beginning of KM there’s been remarkably little focus on metrics and measurement. In particular, there’s been remarkably little focus on metrics of KM impact. This lack of focus is in line with a certain anti-scientific orientation that has appeared in KM associated with the philosophies of post-modernism and social constructivism. It is also [...]

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