All Life Is Problem Solving

It’s time to end this blog series. I’ll begin with a brief guide and links to each of the fourteen previous blogs and end by repeating my proposal for a National KM Center, or Knowledge Accountability Office (KAO) responsible to the Congress of the United States. The Guide — Part One dealt with the context […]

[Read more →]

Having discussed both the difficulties in evaluating KM activities and different approaches to KM, in my last two blogs in this series, I’ll now consider the implications of the approaches combined with the difficulties for the proper organization of the KAO’s evaluation function. The Decision Interruption Approach greatly alleviates three of the four difficulties and […]

[Read more →]

In my last blog, I filled in some of my thinking about the evaluation function of the KAO, by presenting four difficulties associated with KM impact evaluation that would figure prominently in KAO operations. The four difficulties vary in importance depending on the approach to KM used in KM programs and projects. In this blog […]

[Read more →]

In Parts Two and Nine of this series, I talked about the “strategy exception error,” and the need to overcome it in the quest for quality knowledge processing across all areas in the Federal Government including the strategy function itself. Another important aspect of reaching this goal, as well as ensuring the quality of knowledge […]

[Read more →]

In Part Two of this series, I pointed out that KM personnel need a measure of autonomy from line authority and an ability to define for themselves where knowledge processing in locales and other groups needs to be enhanced. This is critical for avoiding “the strategy exception error,” of exempting the process of strategy making […]

[Read more →]

In this post, I’ll provide a more detailed envisioning of the Information Clearinghouse, or, if you like, the external knowledge and information integration, function of a proposed Knowledge Accountability Office (KAO), established by Congress. In an earlier post, I listed the functions of the KAO as: 1) perform KM Research and Development, 2) coordinate information […]

[Read more →]