Having discussed both the difficulties in evaluating KM activities and different approaches to KM, in my last two blogs in this series, I’ll now consider the implications of the approaches combined with the difficulties for the proper organization of the KAO’s evaluation function. The Decision Interruption Approach greatly alleviates three of the four difficulties and [...]
National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Thirteen, Still More On Evaluating the Impact of KM and Knowledge Processing
March 13th, 2009 · 2 Comments
Tags: Complexity · KM Methodology · KM Techniques · Knowledge Management
National Governmental Knowledge Management: KM, Adaptation, and Complexity: Part Twelve, More On Evaluating the Impact of KM and Knowledge Processing
March 11th, 2009 · 4 Comments
In my last blog, I filled in some of my thinking about the evaluation function of the KAO, by presenting four difficulties associated with KM impact evaluation that would figure prominently in KAO operations. The four difficulties vary in importance depending on the approach to KM used in KM programs and projects. In this blog [...]
Tags: KM Methodology · KM Techniques · Knowledge Management
The Problem Solving Pattern Matters: Part Fourteen, The Capabilities of Rabbit Organizations and Knowledge Management
March 7th, 2009 · 2 Comments
(Co-Authored with Steven A. Cavaleri) In our last post, we began a review and commentary on Steven Spear’s post on out learning and out racing the competition. we concluded that post by pointing out that Steve’s conclusion that high velocity organizations institutionalized inductive/deductive problem solving cycles and built new knowledge faster in this way than [...]
Tags: Complexity · Epistemology/Ontology/Value Theory · Knowledge Integration · Knowledge Making · Knowledge Management
The Problem Solving Pattern Matters: Part Thirteen, Comments On Out Learning and Out Racing the Competition
March 6th, 2009 · 2 Comments
(Co-Authored with Steven A. Cavaleri) I recently alerted Steven Spear, author of Chasing the Rabbit, to Parts Two and Three of this series which discuss his very important book. I guess my posts prompted him to post a blog on how high velocity organizations out learn and out race the competition. Since Steve’s blog post [...]
Tags: KM Techniques · Knowledge Integration · Knowledge Making · Knowledge Management
The Problem Solving Pattern Matters: Part Four, Enhancing the PSP or PSP Pattern Management
February 6th, 2009 · 2 Comments
(Co-Authored with Steven A. Cavaleri) Enhancing the power of an organization’s PSP is a matter of moving it toward the Open PSP from whatever position in phase space it is in. The Vision: Moving Toward the Open PSP Moving an organization’s PSP is driven fundamentally by re-focusing the attention of employees from implementing existing solutions [...]
Tags: Complexity · Knowledge Making
The Problem Solving Pattern Matters: Part Three, The PSP and Rabbit Organizations
February 4th, 2009 · 3 Comments
(Co-Authored with Steven A. Cavaleri) In his new book, Chasing the Rabbit, Steven Spear distinguishes highly adaptive organizations from others, terms them “rabbit organizations,” and, alternatively, “high-velocity organizations,” and develops a framework for identifying them. According to Spear, such organizations have four capabilities: 1) “Specifying Design to Capture Existing Knowledge and Building In Tests to [...]
Tags: Complexity · Knowledge Integration · Knowledge Making
The Problem Solving Pattern Matters: Part Two, Some Types of Problem Solving Patterns
February 3rd, 2009 · 7 Comments
(Co-Authored with Steven A. Cavaleri) Here are four types of PSPs that may be found or approximated in organizations. The four are not a mutually exclusive and jointly exhaustive classification of PSPs, but a categorization of types that one can use to begin to understand and explore the world of PSPs, or if you like, [...]