All Life Is Problem Solving

Joe Firestone’s Blog on Knowledge and Knowledge Management

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Knowledge Management and Conflict: Part One, Seeing Problems and Making Knowledge

April 29th, 2009 · 3 Comments

Recently, in the actkm group, my friend Stephen Bounds raised the question of the relationship of KM to conflict in the context of a specific situation in which excessive conflict behavior within a project team was threatening successful completion of the project. This led to a pretty vigorous discussion and a great variety of opinions [...]

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Tags: Complexity · Knowledge Making · Knowledge Management

The Problem Solving Pattern Matters: Part Fifteen, Summary and Conclusions

April 4th, 2009 · Comments Off

(Co-Authored with Steven A. Cavaleri) In this series, we developed the ideas of the Problem Solving Pattern (PSP) and Problem Solving Pattern Management. We pointed out how vital performing PSP patterns well is to organizational adaptation, distinguished the problem solving pattern from the Operational Pattern (OP) (Part One), defined four types of problem solving patterns, [...]

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Tags: Epistemology/Ontology/Value Theory · KM Techniques · Knowledge Integration · Knowledge Making · Knowledge Management

The Problem Solving Pattern Matters: Part Thirteen, Comments On Out Learning and Out Racing the Competition

March 6th, 2009 · 2 Comments

(Co-Authored with Steven A. Cavaleri) I recently alerted Steven Spear, author of Chasing the Rabbit, to Parts Two and Three of this series which discuss his very important book. I guess my posts prompted him to post a blog on how high velocity organizations out learn and out race the competition. Since Steve’s blog post [...]

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Tags: KM Techniques · Knowledge Integration · Knowledge Making · Knowledge Management

The Problem Solving Pattern Matters: Part Eleven, Still More On Enhancing Developing Solutions: Evaluating and Selecting Among New ideas

February 25th, 2009 · Comments Off

(Co-Authored with Steven A. Cavaleri) We’ve now arrived at the question of how we can enhance processes of evaluating and selecting new ideas in such a way as to move the organization toward the Open PSP. When I discussed creating new ideas in earlier posts, I pointed to a range of measures as enablers of [...]

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Tags: Epistemology/Ontology/Value Theory · KM Techniques · Knowledge Making · Knowledge Management

The Problem Solving Pattern Matters: Part Ten, More On Enhancing Developing Solutions: Evaluating and Selecting Among New Ideas

February 22nd, 2009 · 2 Comments

(Co-Authored with Steven A. Cavaleri) Here are some examples of criteria that may be used for comparing alternative solutions (i.e. decision models) in a Comparative Decision Making (CDM) context. – Logical consistency (inconsistent decision models are invalid and must be reformulated) – Empirical fit (competing models fit current and past data to varying degrees) – [...]

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Tags: Epistemology/Ontology/Value Theory · Knowledge Making

The Problem Solving Pattern Matters: Part Nine, Enhancing Developing Solutions: Evaluating and Selecting Among New Ideas

February 20th, 2009 · 2 Comments

(Co-Authored with Steven A. Cavaleri) Alternative solutions, as we create them, are, in the end, alternative beliefs. The process of belief selection is ultimately Darwinian in character, and the final context of that selection is performing a solution and experiencing post-action outcomes. That is, when we act on the basis of our ideas or psychological [...]

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Tags: Epistemology/Ontology/Value Theory · Knowledge Making

Creating High Performance Adaptive Teams Through KM: Part Two

August 12th, 2008 · 3 Comments

To foster openness in an adaptive team, try to create a culture where team members internalize the following norms, collectively known as the Sustainability Code, developed by Mark McElroy and I a few years ago for our CKIM Workshop. Here’s the code: 1. All knowledge used as a basis for individual and/or shared action by [...]

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Tags: Complexity · Epistemology/Ontology/Value Theory · KM Techniques · Knowledge Integration · Knowledge Making · Knowledge Management

OODA, the DEC, the KLC, and Recognition-Primed Decision Making

July 6th, 2008 · 1 Comment

Introduction In my two previous posts I’ve talked about the OODA loop framework and its relationships to the Decision Execution Cycle (DEC), Single- and Double-loop learning, and the Knowledge Life Cycle (KLC) frameworks. Here I want to discuss the relationship of Recognition Primed Decision Making (RPD), a primary type of Naturalistic Decision Making (NDM) to [...]

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Tags: Complexity · Epistemology/Ontology/Value Theory · Knowledge Making

The OODA Loop and Double-loop Learning

June 16th, 2008 · 2 Comments

Decision and Learning Cycles There are a number of examples in the organizational learning field of frameworks that conjecture a cyclic agent behavioral process of decision, action, experiential feedback, and then adjustment followed by new action. Such frameworks are not new. Russell Ackoff and Kolb and Fry in the 1970s, Kolb in the 1980s, and [...]

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Tags: Complexity · Epistemology/Ontology/Value Theory · Knowledge Making

On Cynefin as a Sensemaking Framework: Part Three

May 29th, 2008 · Comments Off

  There are three interesting questions we’d like to take up in this part. – First, assuming that the approach taken by Cynefin, requiring sensemaking through first selecting the context type one is dealing with is appropriate, is the Cynefin framework complete enough as it stands or does it fail to identify important types of [...]

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Tags: Complexity · Epistemology/Ontology/Value Theory · KM Software Tools · Knowledge Making · Knowledge Management